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Privacy Policy

At Eye Contact Optician (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.eyecontactoptician.com or use our services.

  1. Information We May Collect
    We may collect the following data when you interact with us:
    – Personal Information: Name, email, phone number, address (for appointments, orders, or inquiries).
    – Health-Related Data: Prescription details, eye health history (only with your consent, for optometry services).
    – Technical Data: IP address, browser type, device information (via cookies, Google Analytics).
    – Payment Information: Credit/debit card details (processed securely via third-party payment gateways like Razorpay/PayPal).
  2. How We Use Your Data
    Your information is used for:
    – Providing optometry services, processing orders, and managing appointments.
    – Sending appointment reminders, offers, or newsletters (if you opt in).
    – Improving our website and services.
    – Complying with legal obligations (e.g., prescription records).
  3. Data Sharing & Disclosure
    We do not sell or spam your data. Limited sharing may occur with:
    – *Eye care professionals* (for prescription fulfillment).
    – *Payment processors* (secure transaction handling).
    – *Legal authorities* (if required by law).
  4. Data Security
    We implement safeguards (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure—you provide data at your own risk.
  5. Cookies & Tracking
    We use cookies to:
    – Enhance site functionality (e.g., login sessions).
    – Analyze traffic via tools like Google Analytics.

    You can disable cookies in your browser settings.

  6. Your Rights
    Depending on your location, you may:
    – Request access to, correction, or deletion of your data.
    – Opt out of marketing communications.
    – Withdraw consent for health data processing.

    Contact us at info[at]eyecontactoptician.com to exercise these rights.

  7. Third-Party Links
    Our website may link to other sites (e.g., eyewear brands). We are not responsible for their privacy practices.
  8. Policy Updates
    We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
  9. Contact Us
    For privacy-related questions, contact:
    Email: [email protected]
    Address: Khimji Nagji Bldg No 1, Shop No 6, Senapati Bapat Marg, Opp. Phoenix Tower, Lower Parel (West), Mumbai – 400 013, Maharashtra

*Last Updated:* 18/06/2025